MAVA Behavioral Health

What MAVA Behavioral Health is

MAVA Behavioral Health is a mental health practice operating as a hybrid of telehealth consultations and physical office visits across Texas, Florida, and Illinois. The company serves children, teens, and adults with psychiatric evaluation, medication management, and therapy. Unlike pure telehealth platforms, MAVA maintains clinical offices in multiple cities within each state, so patients have the option of in-person appointments alongside virtual visits. The practice frames itself around personalized treatment: the site emphasizes that providers listen to your concerns, understand your goals, and recommend effective treatment options tailored to your individual needs rather than a one-size-fit-all approach.

How it works

When you contact MAVA, you can schedule an appointment online, by phone, or through referral. The company accepts scheduling via their website, and phone support is available during business hours (Monday to Friday, 9 AM to 6 PM). For Texas, the main phone line is 832-810-0200; for Florida, 407-775-2121; for Illinois, 708-356-2400.

Your first appointment typically includes a comprehensive psychiatric evaluation and medical history review. The site describes this as an "adequate analysis and evaluation process" in which healthcare providers assist individuals struggling with mental health issues. During this initial visit, providers assess your mental and physical health history, understand your goals, habits, convictions, and way of life in a safe and empathetic setting. MAVA notes that the clinic creates an environment that is safe and adaptable.

After the initial evaluation, the practice offers pre- and post-psychiatric evaluations, medication management, and follow-up appointments. Medication management involves regular check-ins with a provider to monitor how you're responding to any prescribed medications, adjust dosages as needed, and discuss side effects or concerns. The company emphasizes flexible telehealth visits, meaning you can have video appointments from home if that works better for your schedule, or come in person to one of the offices if you prefer face-to-face care. Appointments can be scheduled online or by calling the office. The company also mentions being culturally inclusive, maintaining variety and respect for cultural differences, and offering services to individuals from several backgrounds.

The practice operates a patient portal for record access and appointment management. MAVA Behavioral Health uses HIPAA-compliant telehealth platforms to connect patients with licensed healthcare providers. For individuals who want a mental health provider to treat them but may need time to schedule, MAVA accepts new patient referrals from other healthcare providers and has a formal referral process. The company also partners with employers and health systems, suggesting they accept insurance from corporate benefit plans.

What the pages state

MAVA's site states that 99% of their patients have successfully booked with insurance and that the practice accepts "major insurance plans across the United States." However, the company does not list specific insurance plans, networks, or copay amounts. It does not specify whether individual plans require prior authorization, how quickly you can get an appointment, or what happens if your insurance denies a claim.

The clinical staff includes licensed and board-certified mental health professionals. The site uses the terms "licensed" and "board-certified" and mentions "certified healthcare providers," but does not specify what credentials these are (e.g., MD, LCSW, LMFT, LPC, PA, NP, or other qualifications). This is a limitation of the public site; while the company clearly values credentials, it does not make its providers' specific licenses or certifications searchable.

MAVA treats a documented range of conditions. The site explicitly lists: ADHD, Anxiety Disorders, Autism Spectrum Disorder, Bipolar Disorder, Depression, Emotional Stress, Panic Disorder, Schizophrenia, Psychosis, and PTSD. The company also states it can help with conditions "not seeing your condition" on the menu, suggesting it serves mental health needs beyond the listed ones.

The practice operates physical offices in the following locations: In Texas, MAVA has offices in Spring (25319 Interstate 45 Suite 100, Spring Texas 77380), Austin, San Antonio, El Paso, and Dallas. In Florida, there is one office in Kissimmee (2971 Park Pond Way, Kissimmee Florida 34741). In Illinois, there is one office in Glen Ellyn (799 Roosevelt Rd Building 4, Suite 303, Glen Ellyn, IL 60137). The company states its primary goal is to offer behavioral health services to areas of Florida, Texas, and Illinois, and that psychiatry appointments and consultations are available via telehealth, Spring Office, Austin Office, San Antonio Office, El Paso Office, Dallas Office, Florida Office, and Glen Ellyn Office.

The site includes Google reviews from patients. One reviewer called a provider "a true professional and very professional" and "extremely patient," another said "I would definitely recommend," and another noted the provider is "a very loving person." These are brief endorsements but do not provide detail on treatment outcomes or follow-up care.

What the pages don't clarify

The site does not publish pricing or payment plans. It states it accepts major insurance but does not name which insurers, what typical copays might be, or whether it accepts FSA or HSA accounts or sliding-scale fees for uninsured patients.

The company does not state how quickly you can get your first appointment, what initial appointments cost, or appointment frequency for ongoing care. While the site mentions providers are "licensed and board-certified," it does not specify what credentials the practice requires or whether providers can prescribe medication in all three states.

The site does not state whether therapy is provided only by psychiatrists or whether therapists are part of the team, or what therapy modalities the practice offers. It does not publish wait times, whether providers are employees or contractors, or how to access crisis or emergency care.

Who it fits, who it doesn't

MAVA works well for someone living in or near one of its physical office locations who wants the option of in-person psychiatric care alongside telehealth flexibility. If you have employer insurance covering mental health and live in Texas, Florida, or Illinois, the practice likely accepts your plan. If you prefer to start with a comprehensive in-person psychiatric evaluation before moving to telehealth, the hybrid model is an asset.

It's a good fit for adults and families if you want medication management for conditions like ADHD, depression, anxiety, or bipolar disorder, since the practice emphasizes psychiatric evaluation and medication. It works if you need flexibility and value being seen by the same provider over time rather than a marketplace where you shop for a new clinician each visit.

MAVA is not a fit if you live outside Texas, Florida, or Illinois, since the site does not mention telehealth in other states. If you need mental health care urgently and want guaranteed same-day appointments, the site doesn't commit to that. If you are uninsured and need to know the cost upfront, the site will not give you pricing. If you need a specific credential (such as a psychologist with a PhD, or an LCSW, or a particular therapy modality), the site does not list providers by credential or specialty.

If you're seeking peer support groups, coaching, or self-guided mental health work rather than clinical psychiatric care, this practice focuses on provider-led treatment. If you need extended hours (evenings or weekends), the Monday-Friday 9 AM-6 PM schedule may not work.