Boulder Care

What Boulder Care is

Boulder Care is a virtual addiction treatment platform offering medication-assisted treatment for opioid use disorder, kratom and 7-hydroxymitragynine (7-OH) addiction, and alcohol use disorder. The service delivers care entirely through an app, with medications like Suboxone (buprenorphine) for opioids, naltrexone for alcohol, and individualized treatment plans tailored to each patient's goals. The company is based in Portland, Oregon, at 111 SW Naito Parkway, Suite 200, and frames its mission as improving the lives of people with substance use disorders by providing medication, resources, and support to help patients succeed on their own terms, wherever they are.

The care model is harm reduction focused: the company does not discharge patients for missed visits, returning to use, or using other substances. There are no abstinence requirements. Recovery is met on individual terms. Boulder Care emphasizes that its approach prioritizes your safety and well-being above any predetermined steps or rules. The service puts patient safety first, not mandatory milestones.

How Boulder Care works

Patients begin by downloading the app and getting started. The initial setup involves reaching out to Boulder Care to check eligibility and get enrolled. The company promotes a direct get-started process through the app without requiring extensive pre-screening bureaucracy.

Care is delivered through a dedicated care team. For opioid use disorder, medications like Suboxone reduce cravings and withdrawal so you can focus on what matters most. Kratom and 7-OH addiction is treated because the company recognizes that most patients who come seeking help for these products did not expect stopping to be so hard. The team treats this every day. For alcohol use disorder, whether your goal is to drink less or stop altogether, medication like naltrexone can reduce cravings and put you back in control.

Beyond medication, the service includes peer recovery support from Peer Recovery Specialists who are there to listen, support, and guide you based on your own standards for safety. They do not make rules or tell you what to do; the peer's door is always open. The company also provides social services support, the team helps you find resources you need, whether it is safe housing, legal assistance, employment support, or even getting a new phone if needed. Boulder Care will navigate the system with you. Complete care management tackles logistics like pharmacy and insurance issues and life logistics so you can focus on your recovery. The company states it will sweat the details so you can focus on recovery.

The design combines evidence-based treatment, dedicated care teams, and an easy-to-access digital platform built to get the best outcomes in the most effective, convenient way. Care happens through the app, and the service emphasizes convenience and confidentiality.

What the site does and does not publish

Boulder Care reports strong patient outcomes. Ninety-three percent of patients are meeting their goals of reducing unwanted use. Seventy-four percent of patients rate their recovery progress as good to excellent. The service has a Net Promoter Score of 86, which it states is over two times the industry average.

The platform is covered by Medicaid and major insurance plans. The site includes a tool to check if your insurance is accepted but does not list the specific plans on the captured pages. The company states it is covered by Medicaid and major insurance but does not name the plans or states where it operates.

The site does not publish pricing information. It does not state whether there is a self-pay option, what the cost is, or what insurance covers. It says check if your insurance is accepted but provides no list of accepted plans. No information is given about how long treatment lasts, what happens at follow-up visits, or how often you meet with providers. The site does not specify whether providers are employees or contractors, their credentials, or how many staff the company has. No information is given about FDA clearance, clinical trials, or published research backing the approach.

Boulder Care does not state which states it operates in. The app download suggests some states are available (the signup form lists states including New Mexico, North Carolina, Ohio, Oregon, Washington, Alabama, Alaska, and others), but the company's website does not publish a full list of service areas. The site does not explain medication options in detail, it names Suboxone and naltrexone but does not detail dosing, side effects, or policies on controlled substances.

What makes Boulder Care distinct

The most distinctive feature is the explicit harm reduction stance and no-discharge policy. Boulder Care will never discharge you for missed visits, returning to use, or using other substances. The company's safety-first approach, built on your own standards rather than predetermined steps, sets it apart from many addiction treatment platforms. This is freedom-based treatment, not rule-based. If you have relapsed or cannot make appointments, you are not ejected from the service; you are supported.

Peer recovery support is integrated, not bolted on. Peer Recovery Specialists are staff, not volunteers, and they are there to listen and support based on your standards for safety. The breadth of wraparound support (housing, legal, employment, even phone replacement) suggests the company understands that addiction treatment happens in context, you cannot heal if you are homeless or facing legal consequences or unable to work.

The app-based delivery is entirely virtual, meaning no in-person visits, no waiting rooms, no travel. This fits people who cannot access or afford traditional clinics because of geography, time, stigma, or schedule.

Who it fits and who it does not

Boulder Care fits someone struggling with opioids, kratom, or alcohol who wants medication-assisted treatment without judgment or fear of discharge. It suits someone who values harm reduction over abstinence mandates, who wants flexibility around missed visits or return to use, and who needs wraparound support with housing, legal, or employment help. It works for someone who prefers an app-based, private treatment model and can engage with technology.

It fits someone with Medicaid or major insurance, or someone willing to explore whether their plan covers it. It suits someone who wants Peer Recovery Specialists as part of the team, people who have lived experience of addiction and recovery themselves.

It does not fit someone who needs or prefers in-person care, someone who lives in a state where Boulder Care is not available, or someone who requires or wants abstinence-based treatment. It is not for someone without a smartphone or reliable internet, or someone who cannot engage confidentially with an app. If you need emergency addiction crisis intervention, this is an ongoing care platform, not a crisis service. If you want detailed upfront information about costs, credentials, and availability, the website provides limited specifics.