MySpectrum Counseling & Coaching
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What MySpectrum is
MySpectrum is a telehealth counseling practice headquartered in Virginia. The company's central message is that it's "a practice, not a platform," a distinction it emphasizes repeatedly. Rather than routing patients through a marketplace of rotating contractors, MySpectrum employs licensed therapists directly and keeps you matched with the same clinician over time. The practice has been in operation for 15 years and holds a 4.5-star rating from 169 Google reviews. It operates in Washington, DC and the following states: Virginia, Texas, Maryland, Colorado, Florida, Georgia, Michigan, New York, North Carolina, Ohio, Pennsylvania, South Carolina, and West Virginia. Online sessions happen in all of those; limited in-person appointments are available in Virginia.
How care works
Patients begin by answering questions about what they're looking for, individual therapy, couples work, family sessions, or child and teen counseling. MySpectrum then matches you with a therapist based on specialty area, licensure, insurance, and availability. The company says its intake team responds within one business day and that matching emphasizes "the right fit, not just any fit."
Therapists on staff hold LPC (Licensed Professional Counselor), LCSW (Licensed Clinical Social Worker), or LMFT (Licensed Marriage and Family Therapist) credentials. The company notes clinicians are "certified in CBT, DBT, EMDR, and more." Sessions are delivered by video and happen online across the states the practice serves. The site emphasizes continuity, if you move to another state where MySpectrum operates, you keep the same therapist. Evening and weekend appointments are available. A virtual welcome room walks new clients through the process; once you begin sessions, the therapy portal lets you join calls, complete forms, and handle billing. If you're considering the practice, a free stress check-in tool is available, built on the Holmes-Rahe Social Readjustment Rating Scale, one of the most widely recognized models for measuring cumulative life stress.
MySpectrum frames itself around several operating principles. The practice emphasizes that therapists stay, noting it has been "named a Top Workplace six years running." Faster access is a stated value, evening and weekend availability, plus the one-business-day intake response time. The site also emphasizes the matching process itself: you are assessed on specialty (are they trained in what you need?), licensure (are they licensed in your state?), insurance (do they accept your plan?), and current capacity (can they take new clients when you're ready?). Care is available online in Virginia, Texas, Maryland, and "additional approved states based on therapist licensure and availability." Limited in-person work happens only in Virginia.
What the pages prove
MySpectrum accepts insurance and cash pay. The site states that "many major insurance plans" are accepted, specifically naming Medicare and Medicaid in Virginia, "and some Medicaid plans in other states." Coverage "varies by plan, provider, and location." The intake team will verify benefits before scheduling. For those paying out of pocket, CareCredit is available, a financing option for healthcare purchases. The site does not publish per-session or monthly rates on its public pages.
Licensure information is explicit: therapists hold state licenses and the practice is "HIPAA-compliant and insured." The site lists conditions it treats: anxiety, depression, trauma and PTSD, grief and loss, teen and child counseling, LGBTQ+ counseling, couples and relationships, substance use support, identity counseling, life transitions, therapy for men, menopause, panic attacks, autism spectrum disorders, stress management, therapy for survivors of abuse, therapy for seniors, midlife counseling, and therapy for students. Veterans and first responders are specifically named as a population the practice serves, alongside "help for the helpers."
Both English and Spanish language options are mentioned in some context on the site, though the depth of Spanish language availability is not detailed. The company has two physical locations listed for in-person sessions: North Chesterfield, Virginia, and Springfield, Virginia, plus a teletherapy address in Mansfield, Texas.
What MySpectrum doesn't say
The public-facing site does not publish pricing for individual sessions or therapy packages. Per-session costs, monthly rates, and any upfront fees are not stated. This is not uncommon in telehealth therapy, many practices quote prices only after an intake call because fees depend on insurance type, out-of-pocket vs. covered status, and sometimes session frequency. MySpectrum's intake team can explain private-pay options before you commit, but the numbers themselves require contact.
Specific wait times for first appointments are not published. "Faster access" is mentioned as a company value, and the team's one-business-day response time is named, but how long between booking and your first session would be depends on therapist availability and your own schedule constraints.
The practice doesn't detail its specific policies on crisis situations, and it does not publish a crisis line or emergency number of its own anywhere on the site. Anyone in immediate danger would need to find that contact outside MySpectrum's pages, since the practice names none. The site does name substance use support as a service but doesn't specify whether medication management for addiction treatment is part of what clinicians offer.
Who it fits
MySpectrum is built for people who value therapeutic continuity and want to stay with one clinician long term. That's useful if you've struggled with therapist turnover or if you move between states where MySpectrum operates. The practice's emphasis on you keeping the same therapist even if you relocate sets it apart in a market where many platforms rotate providers for convenience.
It works well for people with employer insurance that covers telehealth, or those who can pay out of pocket and qualify for CareCredit. Medicare and Medicaid beneficiaries in Virginia, or those with Medicaid in other states where MySpectrum staffs therapists, have access. The practice explicitly serves veterans and first responders, naming them alongside healthcare professionals, educators, and others in high-stress roles.
The range of issues treated, anxiety, depression, trauma, PTSD, substance use, couples work, teen and family therapy, LGBTQ+ concerns, identity questions, grief, menopause, and life transitions, means many people will find expertise in their specific need. If you're in a state MySpectrum serves, or in DC, and looking for online therapy (or occasional in-person in Virginia), availability is wide. The site also mentions "Autism Spectrum" as a dedicated focus area, alongside its broader "Mental Health Spectrum" and "Substance Use Support" approaches. For college students, the practice names "Therapy for Students" explicitly.
It won't work for you if you live outside the service area, if your insurance is not recognized, or if you need prescribing psychiatrists, this is a therapy and counseling practice, not a psychiatric evaluation and medication-management service. If you're in crisis and need immediate help, this is not the resource for that moment. The practice serves individual clients, couples, and families, but the site does not describe group therapy, so that's not an option if group work appeals to you.