Blue Moon Senior Counseling

What the service is

Blue Moon Senior Counseling is a group of licensed clinical social workers (LCSWs) who provide counseling and psychotherapy specifically for older adults via telehealth. The service delivers geriatric counseling, therapy designed to address the emotional, behavioral, and mental health challenges that come with aging, over video and phone sessions across most US states. As a Medicare Part B covered benefit, seniors can access care with full billing support and often no out-of-pocket cost if they have Medicare coverage. The service is staffed by LCSWs with specialized training in the mental health needs of older adults.

How the service works

New patients can start through self-referral using the company's online form, no doctor's order or referral is required. The site uses the term "no doctor order required for referral" and advertises a "HIPAA compliant online referral process." Clients can request counseling by filling out the company's online form or contacting the corporate office directly at (630) 896-7160.

Sessions are available via secure video or phone, making it easier for seniors with mobility challenges or those uncomfortable with technology to participate by voice. The company explicitly states that it offers "phone or video sessions available," giving clients flexibility in how they connect with their counselor.

Blue Moon's clinical approach uses Cognitive Behavioral Therapy (CBT) adapted specifically for older adults. The site notes that "our geriatric counselors utilize proven approaches, such as Cognitive Behavioral Therapy (CBT), which has been adapted for older adults." This means the techniques are tailored to aging-related concerns rather than using protocols designed for younger populations.

The service does not publish appointment length, typical session frequency, or how quickly a new patient can schedule a first session. The site offers a "free benefits check" where Medicare beneficiaries can verify coverage and learn exact out-of-pocket costs per session in two minutes, which can help with planning before committing.

What the pages show: credentials, coverage, and specialties

Blue Moon's core credential is its staff composition: the site describes the company as "a group of Licensed Clinical Social Workers (LCSWs) that provide counseling and psychotherapy to persons in various senior living communities and private residences." The site does not mention psychiatrists, MDs, or other medical doctors on staff, and it does not describe medication management as part of the service.

Medicare coverage is the foundation of the business model. The site states "most of our services are covered by Medicare," meaning this is a Medicare Part B covered benefit, and seniors using Medicare should have their sessions billed to their insurance. The company handles the paperwork, so patients can focus on healing. Importantly, no referral or doctor's order is required, seniors can self-refer directly.

The company lists an extensive array of mental health specialties it serves, all tied to aging:

• Older adult and depression
• Seniors and anxiety disorders
• Bereavement counseling
• Adjustment disorders
• Agoraphobia in older adults
• Elderly abuse and neglect
• Caregiver burnout
• Difficulty with aging process
• Coping with illness
• Grief and loss
• PTSD in older adults
• Isolation and loneliness
• Coping with intellectual and developmental disabilities
• Stress management

This breadth suggests the service addresses both common late-life mental health challenges (depression, anxiety, grief) and specialty issues like elder abuse and caregiver burnout, the latter an important service for adult children managing a parent's care.

Telehealth is available in "most states," per the site's own wording, rather than a guaranteed nationwide footprint. The page text does not publish a specific list of covered states, though the site's navigation includes a page for every state by name, which creates some ambiguity about whether coverage is complete or partial state by state.

The site emphasizes personalization: "we don't take a one-size-fits-all approach. Our therapy plans are built around each client's life history, medical background, and goals for the future." This is a statement of intent rather than a documented process.

Testimonials show real clients (named and located): Sylvia K. in Delray Beach, Florida; Al Z. in Las Vegas; Deb W in Fort Lauderdale; Joe A in Tampa; Pam E in Deerfield Beach; Alan A in Fort Lauderdale. These testimonials are self-selected and not independently verified but suggest the service has a track record with seniors.

What the site does not say

Pricing is entirely absent from the pages. For a Medicare-covered service, "most" of sessions should be covered, but the site does not specify what the out-of-pocket share is, whether there are copays, or what the deductible impact is. The site does not publish the specific out-of-pocket amounts in advance; it presents the "free benefits check" tool as the way to get them before booking. For patients paying out-of-pocket or with Medicaid, no rates are quoted.

There is no information about appointment wait times or whether new patients can get a first session within days or weeks. The site does not specify whether clients can request a particular counselor or how the matching process works.

Age limits are not explicitly stated. The service uses language like "older adults," "seniors," and "persons in various senior living communities," which implies a minimum age, but the site does not name a specific minimum age threshold.

The site does not describe whether it serves couples (spouses or adult children-parent pairs) or only individuals. It mentions caregiver burnout as a specialty, which suggests caregiving support, but whether that is group or individual counseling is unclear.

Languages offered are not mentioned. Accessibility features (captions, large-text interface, voice-only options) are not described.

The site does not publish credentials of individual counselors. While all staff are LCSWs, there is no way to see specializations, years of experience, or educational background of a specific provider before contacting them.

Medicaid coverage is not mentioned, and Medicare is the entire framework discussed. For seniors without Medicare (a small population), options are not addressed.

Who it fits and who it does not

Blue Moon fits Medicare-covered seniors in the states the site covers ("most states," per its own wording, rather than a guaranteed nationwide footprint) who want therapy tailored to aging-related challenges. Someone dealing with grief after losing a spouse, anxiety after retirement, or stress from caregiving for an aging parent will find specific expertise here.

It fits seniors who prefer phone sessions over video, removing barriers for those with limited tech comfort or mobility. It fits those who want to work with a licensed mental health provider (LCSW) without needing a psychiatrist or medical referral, self-referral via the online form is straightforward.

It fits adult children managing caregiver burnout or supporting a senior parent in therapy. The emphasis on personalized care grounded in life history appeals to those who want a therapist who understands late-life context.

It does not fit seniors who need psychiatric medication, the service is LCSWs only, no prescribing doctors. It does not fit those requiring crisis or emergency psychiatric care; the site does not position itself as a crisis service.

It does not fit seniors outside the US or those without Medicare Part B, since that is the only coverage the site describes accepting. Medicaid eligibility is not discussed.

It does not fit patients who need upfront price transparency. While Medicare covers most costs, the exact patient out-of-pocket amount requires the "benefits check" tool or a phone call.

It does not fit seniors who want to see a psychologist (PhD) or psychiatrist, the practice is exclusively LCSWs.

Most broadly, Blue Moon Senior Counseling is designed for seniors on Medicare seeking psychotherapy (not medication) for aging-related mental health challenges. If that matches your situation and you are on Medicare, the service combines broad geographic reach, no referral requirement, and specialized expertise in late-life therapy.