Hazel Health

What Hazel Health Is

Hazel Health is a school-based telehealth provider that delivers both mental health therapy and medical care to K-12 students entirely online. The service operates as a partnership model, meaning access depends on whether your school district has contracted with Hazel. Founded with a focus on making care accessible to young people during the school day, Hazel now serves students across more than 21 states through partnerships with over 200 school districts and 6,000 schools.

How the Service Works

Hazel operates on a referral-based model within schools. Students can be referred to therapy by trained school staff or a legal guardian, though students who are 18 or older can refer themselves. The process begins with consent: a parent or guardian must complete a consent form before a student can access any services, making it transparent to families from the start.

For mental health care, students receive an initial intake appointment with an assessment specialist who learns about the student's specific needs and helps set therapy goals. After this intake, the student gets matched with a licensed therapist who specializes in child and teen development. Weekly therapy sessions run 45 to 60 minutes and are conducted entirely online via video. Therapists tailor evidence-based techniques to each student's age, needs, and goals rather than using a one-size-fits-all approach.

The matching process is designed to connect students with therapists who align with the student's individual preferences, needs, and schedule. Hazel's therapists work with elementary school students on adjusting to school and managing feelings, with middle school students on navigating social pressures and balancing responsibilities, and with high school students on planning for the future and building resilience. When therapy concludes, Hazel provides take-home worksheets and may refer students to local resources for continued support.

For medical care, the model is more immediate. A parent or caregiver provides consent, and then school staff or a parent can request an on-demand visit. Within minutes, a pediatric clinician sees the student, either at school via the nurse's office or at home. The Hazel medical team treats common childhood illnesses and concerns like cold and flu, cuts and sprains, earaches, headaches, skin irritations, toothaches, seasonal allergies, menstrual cramps, stomachaches, and digestive issues. After the visit, a discharge summary goes to the parent with details on what was provided and the treatment plan.

What the Pages Prove

Hazel's mental health therapy is delivered by licensed clinicians, including Licensed Clinical Social Workers, Licensed Marriage and Family Therapists, and Licensed Clinical Professional Counselors. The company does not charge families directly; "services are 100% covered by your district and insurance. Families pay $0 for services."

On the clinical outcomes side, Hazel cites a Clemson University study showing that "8 of 10 children and teens experience reduced anxiety and depression within 6 Hazel therapy sessions." A separate Hazel post-program family survey reports that "84% of parents report positive change in their child's behavior." Data from Duval Public School District case study shows "11+ additional school days attended vs. prior year with Hazel Health."

The service covers a wide range of mental health conditions and developmental needs. The website lists support for adjusting to school and making friends, managing feelings, developing positive learning habits, navigating social pressures, coping with physical or emotional change, balancing school and personal life, planning for graduation, building resilience, and exploring independence and relationships.

For medical care, Hazel employs Physicians, Nurse Practitioners, and Physician Assistants. "9 of 10 students can return to class after a Hazel pediatric visit," according to Hazel Health post-visit staff documentation.

Hazel explicitly operates in 21 states and serves students through 200+ districts and 6,000+ schools. The service is offered in both English and Spanish. There is no stated age limit below K-12, as the service is specifically designed for kindergarten through twelfth grade.

What Hazel Does Not Say

Hazel does not publish a detailed fee schedule or explain how much its services cost when schools or districts are considering a partnership; there is no per-student or per-session rate visible to families. For families wondering what the financial commitment is, that information is not available on the public pages, though the guarantee of zero cost to families once a district has contracted is clear.

The service does not specify which 21 states it serves or provide a full list of participating districts, though it does offer a tool to "search your school district to see if Hazel is available." This means a family needs to check their specific location rather than finding a comprehensive state or district list upfront.

Hazel does not detail the specific licensing boards or accrediting bodies that certify its therapists, though it names the license types. The site does not publish a process for families to independently verify credentials.

There is no published information about wait times for initial appointments or how long a student might wait to be matched with a therapist after referral, though the site mentions that students should be matched with a therapist to "achieve the best outcomes."

Who It Fits and Who It Does Not

Hazel is specifically designed for school-age children and teens, so families with students in kindergarten through twelfth grade are the intended audience. Because it operates only through school district partnerships, a family can access Hazel only if their school district has a contract with the company. This is the critical gating factor.

Hazel works well for families who prefer telehealth and want mental health care or medical attention without leaving school or without traveling to an office. For students who feel more comfortable opening up in a video format rather than in person, or who have busy family schedules, the online modality removes barriers.

For families without insurance or with limited insurance coverage, Hazel's zero-cost model (when the district participates) removes financial obstacles to mental health and medical care. Families with insurance and a participating school district benefit from care that is covered by both insurance and the district.

Families outside the 21 states where Hazel operates cannot access the service, even if their district would consider it. Families in districts that have not partnered with Hazel also cannot use it. Families seeking mental health support for adults or children younger than kindergarten will not find services here, as Hazel is focused on K-12 students in school settings. Families who want to initiate care without school involvement or parental consent (for students under 18) will find that consent is required and referral typically goes through school staff or a guardian.