ShareWell

ShareWell is an online peer support platform centered on free, live group sessions for mental health challenges. The service runs video groups across 200+ topics throughout the day, led by trained peer hosts who have personal experience with the conditions being discussed. It also offers optional paid options for private 1-on-1 support with peer specialists and skill-building workshops led by coaches. According to its homepage, the service has connected more than 2 million people. The platform operates with a team that includes growth, community, engineering, product and marketing staff, with a founder and CEO. Its Mental Health Advisory Board includes the CEO of Forward healthcare and a senior medical director at Johns Hopkins Medicine.

How the service works

The core offering is free peer support groups. A person picks a topic from the platform's library of 200+ categories, which include anxiety, depression, ADHD, grief, relationships, career stress, parenting, body doubling and trauma. Popular topics listed on the site are anxiety, body doubling, depression, ADHD, grief, relationships, career stress and parenting. Groups are live video sessions that run 30 to 90 minutes, scheduled throughout the day with new sessions created continuously so someone can usually find a time that works within a few hours. The platform describes groups as intentionally small so everyone has space to participate. Participants can join, listen, and share as they wish. The company says no one is put on the spot, and the facilitator will not call on someone who stays silent. Confidentiality guidelines apply to every conversation.

The platform describes itself as different from therapy and different from internet forums. It emphasizes that groups are not led by clinicians and not asynchronous text threads, but real-time human conversation on video with people who have been through similar challenges.

All groups run free on ShareWell's Explore plan, which allows up to 4 sessions per month at no cost. Signing up takes 1 minute according to the company, and people can start joining groups immediately.

For those wanting more frequent access, the company offers paid membership tiers. The Core plan, at $25 per month, allows unlimited group sessions. The Complete plan, at $45 per month, adds 1 included 1-on-1 session per month with a peer specialist (additional sessions cost $30 each). The Complete Plus plan, at $110 per month, includes 4 included 1-on-1 sessions per month and is described as offering weekly 1-on-1 support.

The 1-on-1 peer specialist sessions are private 45-minute video calls. ShareWell's description says peer specialists combine lived experience with formal training in active listening, ethical boundaries and trauma-informed peer support. Many hold what the company describes as recognized peer certifications. The company says these specialists provide focused conversation without the group dynamic, and the conversation is fully dedicated to the individual. The specialist listens and reflects based on what the person brings; there is no program or homework.

ShareWell also offers skill-building workshops, 60-minute live sessions led by coaches on specific practical topics. The first workshop is free for new members, and subsequent ones are included in all paid plans. The company lists workshops on relationship skills, emotional regulation, self-compassion, yoga and breathing, public speaking and confidence. The platform describes these as structured learning with defined outcomes, designed around a goal like managing stress or building a habit, and followed by a technique or framework someone can use that week.

The company says members who upgrade stay 3 times longer and report significantly higher well-being scores than those on the free plan.

What the pages prove

ShareWell claims that 90% of members feel better after just one group session. It also states that online peer support increases WHO-5 well-being scores by 25%. The platform reports 96% of members report a positive group experience. It lists over 1,000 peer hosts and trained peer specialists. The company cites a 4.98 out of 5 average rating across 40,000+ group reviews.

All 3 tiers of 1-on-1 support are available. On the Explore plan, 1-on-1 sessions cost $40 per booking. On the Core plan, they remain available at $40 per booking. On the Complete plan, 1 session is included monthly with extras at $30 per booking. On the Complete Plus plan, 4 sessions are included per month with extras at $30 per booking.

The company lists workshop topics but does not publish a schedule or frequency in the captured pages. Individual peer specialists and coaches are listed by name with their areas of expertise (autism, burnout recovery, career coaching, yoga therapy, public speaking training). None are identified by clinical credentials like LCSW or LMFT.

The site does not state that sessions are therapy or a substitute for therapy. It describes groups as peer-led and explicitly not led by clinicians. The company states peer support is not crisis care, and directs anyone in immediate danger to call or text 988.

What the pages do not say

The company does not publish whether groups are suitable for minors or if there is an age limit. It does not state geographic restrictions or confirm availability outside the United States. The pricing pages do not disclose billing intervals, cancellation policies, or trial periods beyond the free Explore plan and the single free introductory 1-on-1 session and first workshop. The captured pages do not explain how peer specialists are credentialed or what oversight exists, though the company describes them as formally trained in peer support standards.

The platform does not state how it moderates group content beyond saying that confidentiality guidelines apply and a peer host keeps conversations respectful and on-topic.

Who it fits and who it does not

ShareWell fits someone who wants free peer support and can join live groups with a flexible schedule throughout the day. It fits someone paying out of pocket who wants connection before or instead of therapy. It fits someone who needs frequent contact; unlimited groups are included on all paid tiers. It fits someone who wants conversation with others who have lived experience with the same issue.

Someone who needs clinical therapy, crisis intervention, or medication management should look elsewhere. Someone who needs sessions at a set time might find the always-changing schedule inconvenient. Someone who needs licensed clinical providers or formal therapy is not served here; the platform is clear about this. Someone who needs a group on a specific schedule or in a specific time zone might not find it, since availability is continuous but limited to what the platform schedules.