Open Mind Health

What It Is

Open Mind Health is a US mental health telehealth platform offering couples therapy alongside individual therapy, family therapy, and psychiatric care. The service connects you with licensed therapists via video sessions from your home. The company describes its mission as providing "compassionate, accessible, and personalized mental telehealth services." For couples specifically, Open Mind Health offers structured therapy designed to address relationship challenges through evidence-based methods. Sessions are conducted one-on-one with a therapist specializing in marriage and partner counseling.

Open Mind Health is run by Dr. Craig Beach, a psychiatrist who serves as founder and CEO and was recognized as one of the Top 50 Digital Health Entrepreneurs of 2024 by Marquis Who's Who. The company's Chief Clinical Officer is Stephanie Robinson, a psychotherapist.

How It Works

Open Mind Health starts with an assessment. You complete an intake questionnaire, then the company matches you with a therapist. The company says "our experienced and empathetic providers work with you to create an individualized and holistic roadmap that will optimize your mental wellness trajectory." For couples therapy specifically, treatment plans are "designed to include 12 consecutive weekly sessions, which maximize effectiveness." Sessions are video-based and "usually last 60 minutes," matching the duration of in-person therapy.

Between sessions, you access "care journeys, educational videos, and journaling" to track progress, and receive "text message check-ins" to stay connected when needed.

The company uses four therapeutic frameworks: Emotionally Focused Therapy (EFT, focusing on emotional bonds), Cognitive Behavioral Therapy (CBT, for changing negative patterns), the Gottman Method (research-based relationship skills), and Imago Relationship Therapy (exploring childhood wounds affecting the relationship).

Couples therapy addresses five goals: improving communication, resolving conflicts, strengthening bonds, identifying unhealthy patterns, and rebuilding trust after infidelity or betrayal. The service offers relationship counseling (for better communication and conflict resolution), premarital counseling (to discuss finances, family dynamics, children, and religion before marriage), and marital counseling (for couples facing ongoing challenges). The platform matches you with a therapist, lets you book at a time convenient to both partners, and lets you conduct sessions from home.

What the Pages Prove

Open Mind Health reports clinical outcomes from surveys of its clients. The company states: "57% of Open Mind Health clients had a CLINICAL REDUCTION in PHQ-9 Depression scores within an average of only 36.5 days (vs 40% in 44 days in comparative telehealth groups)." For anxiety using the GAD-7 scale: "56% of Open Mind Health clients had a CLINICAL REDUCTION in GAD-7 Anxiety scores within an average of only 34.5 days (vs. 43% in 47 days in comparative telehealth groups)." The company also reports: "93% of clients rate their level of connection and comfort as Excellent or Very Good with their Open Mind Health provider." These are from an OMH survey based on 3,050 client responses from 2024-2025, though the company does not specify whether this includes only couples therapy or all client types.

The site describes its provider base: "Our team of licensed and compassionate therapists and prescribers are experienced in a wide range of mental health issues and committed to helping you achieve your wellness goals." For couples work specifically, "Our therapists are experts in marriage and partner counseling. They get to the root cause of your challenges and teach you how to communicate more effectively so you can be a happier and stronger couple." The site does not specify the total number of therapists or their specific credentials beyond "licensed."

Pricing is discussed generally. The site states: "Average Cost per Session: In the United States, the average cost ranges from $100 to $200 per 50-minute session. However, in major cities or with highly experienced therapists, the cost can be higher, sometimes ranging from $200 to $300 or more per session." This is framed as general information about couples therapy costs, not Open Mind Health's specific pricing. The site then says "Online therapy platforms such as Open Mind Health often offer more affordable options, and you have more control on scheduling." The company does not publish a specific price list on the pages provided.

Insurance is addressed: "Some health insurance plans cover couples therapy. However, it is important to check with your provider first and also make sure the therapist that you choose is in network. You can use an HSA to cover some mental health expenses, including therapy to treat a diagnosed mental condition." The site also mentions an Employee Assistance Program (EAP) offering.

The site does not specify which states the platform serves or list any geographic restrictions. A Virtual Assistant named "Stephanie" helps match you with a provider based on answering a few questions. The company has emergency resources listed: for crisis help, call 988 (Suicide Hotline), 800.799.SAFE (Domestic Abuse), or 866.269.5556 (Alcohol/Drug Addiction). Contact methods include email (info@openmindhealth.com), phone (855.550.6463), text (619.610.7454), and fax (833.343.2244).

User testimonials appear on the site. One client states: "I am so pleased with the level of care I am getting. I have been in therapy for 25 years and this treatment has gotten me the most results." Another says: "The text message check ins help me work through road blocks and stay connected to care when I really need it."

What the Site Doesn't Say

Open Mind Health does not publish its own pricing. The pages provide general information about what couples therapy costs in the market, but the company's actual session fees are not stated. You would need to contact them or complete their intake to learn what they charge. The site does not specify which insurance plans are in-network or how to verify coverage before booking. It does not name which states it operates in or otherwise state the geographic scope of its service. The company does not list specific therapist credentials, specializations, or whether providers are licensed LCSWs, LMFTs, or hold other credentials. It does not explain whether you can switch therapists if the first match isn't right. The site does not discuss wait times for initial appointments or how quickly you can be matched with a provider. There is no mention of whether couples therapy sessions are covered by insurance at the same rate as individual therapy, or if there are different copays or deductibles. The company does not explain what happens if one partner wants to continue but the other wants to stop the 12-week program.

Who It Fits

Open Mind Health's couples therapy fits couples with employer insurance willing to navigate in-network verification and copays. It suits couples within its operating area (the site does not publish which states it covers) who want video-based therapy without travel. The 12-week commitment and structured approach work for couples with time to commit to weekly sessions. It fits heterosexual and same-sex couples; the site explicitly lists both as populations it serves. Couples facing specific challenges like communication breakdown, infidelity recovery, conflict management, or preparation for marriage would find the structured therapeutic approaches relevant.

The service does not fit couples without insurance looking for a clear price upfront, since pricing requires contact or intake. It's not suitable for couples in crisis needing same-day or emergency support; the platform directs crisis situations to 988 and other hotlines. It does not fit couples where one or both partners refuse to engage with video therapy. It is not a fit for couples in a state not covered by the service's operations, though that list is not published. If you believe you need individual psychiatric evaluation or medication management rather than couples therapy, you would need that offered as a separate track, which the site mentions but does not detail. If you cannot commit to 12 consecutive weekly sessions, the treatment model described may not match your needs.